FAQ

Frequently Asked Questions

1. How long does shipping take?
Shipping usually takes 7–14 business days depending on your location. Busy seasons may cause slight delays.

2. Will I receive tracking?
Yes, every order includes a tracking number once shipped.

3. What happens if my item arrives damaged?
Contact us within 48 hours with photos and we will send a replacement or refund.

4. Do you offer returns?
Yes, we offer a 30-day return window. Please contact us before sending anything back.

5. How do I contact support?
You can email us anytime at support@slanovago.com.